PRIVACY POLICY

Last updated: 25th June 2026

This Privacy Policy explains how BitMinds (“BitMinds”, “we”, “us”, or “our”) collects, uses, shares, and protects your information when you visit bitminds.in (the “Site”) or engage with our services. By using the Site or submitting your information to us, you agree to the practices described here.

1. Who We Are

BitMinds is a performance marketing agency based in Kolkata, India, providing advertising, funnel-building, copywriting, and automation services to coaches, consultants, and businesses.

For any privacy-related queries, contact us at amanali@bitminds.in.

2. Information We Collect

Information you give us directly. When you fill out a form, book a call, or contact us, we may collect your name, email address, phone number, business or website details, and any message or information you choose to share.

Information collected automatically. When you browse the Site, we and our service providers may automatically collect your IP address, browser type, device information, pages visited, time spent, referring URLs, and similar usage data through cookies and tracking technologies.

Marketing and advertising data. We use tools such as the Meta Pixel and Google tags to understand how visitors interact with our Site and our ads, and to measure and improve campaign performance.

3. How We Use Your Information

We use your information to:

  • respond to your enquiries and schedule consultations or strategy calls;
  • provide, operate, and improve our services;
  • send you relevant updates, follow-ups, and marketing communications (including via email, SMS, phone, and WhatsApp) where you have consented or where permitted by law;
  • measure and optimise our advertising and the performance of our Site;
  • comply with legal obligations and protect our rights.

4. Legal Basis and Consent

In line with India’s Digital Personal Data Protection Act, 2023, we process your personal data on the basis of the consent you provide when you submit your information, or for legitimate uses permitted under applicable law. You may withdraw your consent at any time (see Section 8). Withdrawing consent will not affect processing carried out before withdrawal.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, analyse traffic, and support advertising. This includes third-party tools such as Google Analytics, Google Ads, and the Meta Pixel. You can control or disable cookies through your browser settings, though some features of the Site may not function properly as a result.

6. How We Share Your Information

We do not sell your personal data. We may share it with:

  • Service providers and partners who help us run our business, such as analytics, advertising, hosting, automation, and CRM tools (for example, Meta, Google, Pabbly, WhatsApp Business, and our website host);
  • Professional advisers such as lawyers and accountants where necessary;
  • Authorities where required by law, regulation, legal process, or to protect our rights, users, or the public.

Some of these providers may process or store data outside India. Where this happens, we take reasonable steps to ensure your data is handled in line with this Policy and applicable law.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes set out in this Policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymise it.

8. Your Rights

Subject to applicable law, you have the right to:

  • access the personal data we hold about you;
  • request correction of inaccurate or incomplete data;
  • request erasure of your data;
  • withdraw consent to processing or to marketing communications;
  • raise a grievance regarding how we handle your data.

To exercise any of these rights, email us at amanali@bitminds.in . We will respond within a reasonable period as required by law.

9. Marketing Communications

If you no longer wish to receive marketing communications from us, you can opt out at any time by using the unsubscribe link in our emails, replying STOP to messages where applicable, or emailing amanali@bitminds.in. We may still send you essential service-related messages.

10. Data Security

We apply reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission or storage over the internet is fully secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

12. Children

Our Site and services are intended for business owners and are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date reflects the latest version. Continued use of the Site after changes constitutes acceptance of the updated Policy.

14. Grievance / Contact

If you have questions, requests, or complaints about this Policy or your data, contact:

BitMinds,Sonarpur Kolkata 700150 Email: amanali@bitminds.in